Shipping Policy –

ReThinkZen

Thank you for shopping with ReThinkZen. Every item in our store is made to order through our print-on-demand partner. Below you’ll find details on how we handle shipping.

Processing Time

• Orders are typically processed and fulfilled within 2–7 business days after payment is received.

• You’ll receive a confirmation email once your order has been shipped.

Shipping Times

Delivery times vary depending on your location and carrier:

• United States: 3–8 business days after fulfillment

• Canada: 5–10 business days after fulfillment

• International: 7–20 business days after fulfillment

(These are estimates; actual delivery may vary due to customs, carrier delays, or peak seasons.)

Shipping Costs

Shipping rates are calculated at checkout and depend on your location and the items in your order (U.S. FREE standard shipping rates/ World flat $5 fee). Any applicable taxes, duties, or customs fees are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

If your package does not arrive within the estimated timeframe, please contact us at UrbanKX@gmail.com. We’ll work with our fulfillment partner to investigate and resolve the issue.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an invalid address, reshipping fees may apply.

Contact Us

If you have any questions about shipping, email us at UrbanKX@gmail.com